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“An unforgettable tour guided by the best travel agent we ever had.
Pelyab Tours and Treks was not the first, nor the only agent we considered for our Bhutan trip. However, we ultimately chose Pelyab, and we are so glad we did. Here’s why.
We have been traveling around the world for over twenty years, visiting many countries with tours arranged by various travel agencies. But in terms of service quality, none compare to Pelyab. From our very first communication with the agency, especially with Mr. Ugyen Wangli, we felt their warmth, sincerity, and thoughtfulness. Pelyab genuinely cares about their clients and strives to ensure everyone travel with them have a wonderful experience in Bhutan. What also truly amazed us was his ability to anticipate our needs and preferences, and addressing them before we even asked. As a result, our tour package was perfectly tailored to include a balance of cultural and nature-oriented activities, which we enjoyed more than we expected.
Throughout our trip, we felt like royalty, thanks to our guide Pema and driver Tsheten. They embraced us as family, making every moment of the trip comfortable, pleasurable, and joyful. There were many small gestures that made the trip even more heartwarming. For instance, Mr. Wangli personally greeted us upon arrival and joined us for a farewell dinner at a farmhouse on our last day. We were also deeply moved when Tsheten surprised us with a tea break on the Tiger’s Nest trail, which were set up beautifully with hot butter tea, snacks, and utensils he carried all the way up the mountains on his shoulders. These gestures, though common in Bhutanese hospitality, became some of our most treasured memories.
During the farewell dinner and on the way to the airport the next morning, Ugyen, Pema, and Tsheten repeatedly thanked us for choosing their services and asked for suggestions on how they could improve. Above all, they thanked us for visiting Bhutan despite the hefty price tag, for which they were a bit apologetic. However, it was us who could not thank them enough for introducing us to their wonderful country, providing an enlightening experience, and deeply imprinting their philosophy and meaning of happiness in our minds. Thank you again Ugyen, Pema, and Tsheten! We love you, and we love Bhutan because of you!”
“Amazing Photography Experience in Bhutan thanks to Bhutan Pelyab.
It’s tough to put down in words the great experience I had in Bhutan, also thanks to Bhutan Pelyab, one needs to live it. From pre-booking stage to post trip Mr Ugyen (agency owner) and his team were fantastic. Wanting a cultural photo trip focusing on specific nomadic communities, I had all sorts of questions, Mr Ugyen was always prompt and kind in his replies. We changed itinerary a number of times prior to getting there. Once on the ground, my guide Kinley and driver Dorjee were an example of walking encyclopaedias, helping with equipment and trying their best to find good locations and people to shoot. Later Songam, a new guide with the agency, joined too and he was also a great source of info .
Bhutan itself is magical, a spiritual adventure at one with the stunning nature and extremely welcoming people.
Due to bad weather my flight to Yonpula was aborted when we were in mid air as it was too risky to land, later cancelled altogether. We had to drive for 24 hours to get to the east of Bhutan
, but thanks to Mr Ugyen and his team we managed. On the way back same flight from Yonpula to Paro was cancelled , my guide Kinley was quick to cone up with alternatives. I also got full
refund from Druk Air for this cancelled flight.
Except for a couple of nights I stayed in homestays and overall these were great. Bhutan Pelyab chose some nice accommodation and food was also good.
Without doubt I would like to visit again in the future and surely I’ ll be in touch with Mr Ugyen again and his Team at Bhutan Pelyab to craft another great trip “.